Food & Beverage Supervisor - Braywick Leisure Centre - Maidenhead, Berkshire

Food & Beverage Supervisor - Braywick Leisure Centre - Maidenhead, Berkshire

Job Type: Full Time

We are seeking an experienced and ambitious Food & Beverage Supervisor. For our leisure facility at Maidenhead. This is an excellent opportunity to support the delivery of an outstanding food service offer, your chance to support and develop a frontline team.

Key Responsibilities:

• Oversee day-to-day operations of the café, ensuring smooth functioning and excellent customer service.
• Supervise café staff, including training, scheduling, and performance management.
• Maintain cleanliness and organization of the café area, adhering to health and safety standards.
• Manage inventory, order supplies, and monitor stock levels.
• Uphold company policies and procedures, ensuring compliance at all times.
• Handle customer inquiries, feedback, and complaints promptly and professionally.
• Collaborate with the management team to develop and implement strategies for improving café operations and enhancing customer satisfaction.
• Foster a positive and inclusive work environment, promoting teamwork and employee engagement.

Qualifications:

• Previous experience in a supervisory or leadership role within the hospitality industry, preferably in a café or restaurant setting.
• Strong communication and interpersonal skills, with the ability to interact effectively with customers and staff.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Proficiency in basic computer skills.
• Flexibility to work weekends and holidays as required.
• Food hygiene level 2 qualification
• A passion for delivering exceptional service and creating memorable experiences for customers.
• Knowledge of food safety and hygiene regulations is desirable.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

If you are a motivated and enthusiastic individual with a passion for hospitality and customer service, we want to hear from you! Join us in creating unforgettable experiences for our customers at Leisure Focus!

ABOUT US

Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.

Our Values (FACE)

In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we

• Focus on the Customer
• Approach everything systematically
• Collaborate to achieve
• Exceed expectation

There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.

Title: Food & Beverage Supervisor
Reporting to: General Manager
Annual Leave: 28 days’ paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other benefits:

• Free gym membership for the employee and appointed person
• Discounted food and beverages on site discounted retail items
• Career progression and development opportunities
• Training and development
• Employee assistance programme
• Free parking on site
• Perbox benefit platform
• Cycle to work scheme