Spa Receptionist - Maidenhead, Berkshire

Cliveden House

Cliveden is undeniably special. It’s one of the world’s finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames.

What sets us apart is how much we value our team. We’re all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it’s their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.

Spa Receptionist

Cliveden House is currently seeking a welcoming and guest-focused Spa Receptionist to join our spa team. As a Spa Receptionist, you will play a pivotal role in creating a serene and enjoyable experience for our spa guests. This position offers an exciting opportunity to contribute to the overall well-being and relaxation of our guests in the luxurious setting of Cliveden House.

Our ideal candidate should:

• Greet spa guests warmly and assist with check-in processes, ensuring a seamless and calming experience
• Manage spa bookings and appointments efficiently, providing detailed information about available services
• Respond to inquiries about spa treatments, facilities, and wellness programs in an efficient manner
• Coordinate with the spa team to ensure the smooth flow of appointments and services.
• Assist in maintaining a serene and organised spa reception and boutique area
• Uphold high standards of customer service, ensuring guest satisfaction throughout their visit

What’s in it for you?

• Monthly service charge
• 29 days of annual leave, including bank holidays
• Regular team gatherings and appreciation events
• Complimentary team meals
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
• Exclusive team rates with Relais & Chateaux properties worldwide
• Exclusive team rates with London & Regional properties worldwide
• Discounts on spa treatments and products
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Special gifts based on length of service
• Team referral programme
• Health cash plan
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
• …and so much more.

If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!