Reservations Agent - London
- Employer
- Covent Garden Hotel
- Location
- London, Greater London
- Salary
- 13.64 per hour
- Closing date
- 18 Jun 2024
View more
- Sector
- Ski & Seasonal jobs, Reservations Agent
- Job Type
- Full Time, Part Time
Job Details
We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Covent Garden Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent attention to detail, organisational and interpersonal skills.
We are looking for a Reservations Agent who is customer focused, demonstrates warmth and excellent communication. You will be confident in your knowledge of the hotel rooms and facilities, being at ease when recommending rates and packages to guests and external agents.
What we Offer:
- 13.64 per hour
- Discounts & Perks Platform
- Wage Stream - An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Cycle to work scheme
- Uniform and meals provided
- Uniforms dry cleaned
- Discounted personal dry cleaning
- Social events, wellbeing and team activities
- Award winning training opportunities and career development
- Fully funded English lessons
- One paid volunteering day per year
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay)
- And much more!
What you Need:
- Keen and willingness to work as part of a team
- Customer focussed
- Warmth and impeccable presentation
- Passion for detail
- Enthusiasm
Why join Firmdale Hotels?
Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York.
We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;
- Firmdale Hotels - "Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality"
- Manager of the year - Laura Sharpe, Cateys 2018
- Hotel of the year - Group - Cateys 2018
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Company
Covent Garden Hotel is situated in the heart of the theatre district and is just a short walk to the Royal Opera House, Soho and within easy reach of the city's business centre. It is surrounded by some of London's best restaurants and bars, vibrant cafes and exciting theatre, nightlife and shopping.
Brasserie Max is always a hive of activity with a menu based around fresh, seasonal produce. It's a great place for pre and post theatre dining.
- Mini-site
- Covent Garden Hotel
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