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Cafe Manager - Aston, Birmingham

Employer
ESS
Location
Birmingham, West Midlands
Salary
Competitive
Closing date
19 Jun 2024
Cafe Manager - Aston, Birmingham

Cafe ManagerAston - Birmingham 32,000 per annumMonday to Friday, with occasions weekendsTypical shift will be 7:30am to 4pm, may be requirements to cover the evening sift finishing at 7:30pm
We are looking for a Cafe Manager to manage the Caf in a busy and highly sensitive environment in the Operation Centre for West Midlands Police. The caf will consist of a served area and a 24/7 self-serve area.
Key Responsibilities
  • Manage the onsite team of Chefs and front of house staff.
  • Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue.
  • Carry out an accurate weekly stock take with the team.
  • Ensure all retail areas are always adequately stocked.
  • Ensure all customer requirements are delivered in line with the expectation.
  • Monitor and manage GP.
  • Ensure cost and sales records are accurately inputted and maintained
  • All food wastage is recorded and minimised
  • Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
  • Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what they fail to do.
  • Implement all relevant HSE procedures within the unit and review them as appropriate.
  • Ensure that all HSE incidents are correctly reported and investigated with relevant reviews of work procedures.
  • Ensure that all appropriate HSE information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively.
  • Maintain up to date training records for all employees under your control.
  • Report HSE issues beyond your control to your line manager.
  • Implement the requirements of HSE campaigns that are initiated to improve HSE performance.
  • To communicate site and company targets
  • Team are supported, trained, coached and develop
  • Labour turnover is monitored, and team is fully recruited
  • Produce and utilise succession plan
  • Ensure everyone is trained and adheres to all H&S and FS policies
  • To encourage participation and implement action plan
  • Hold regular team talk briefings

Person Specification
  • Good knowledge and experience of working with food
  • People Management
  • Communication
  • Results Orientation
  • Holding others accountable
  • Understanding Customers
Essential
  • Proven experience in managing successful teams in a similar environment
  • Experience of leading and managing a small team of people
  • Minimum 2 years catering experience
  • Excellent financial acumen
  • I.T literate
Desirable
  • Experience in a similar role
  • Good knowledge of food production methods and procedures
  • Excellent communication skills
  • Self-motivated and ability to adapt to a changing environment

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
About UsPart of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/2105/41206001/52642073/BUCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

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