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Events Manager - London

Employer
Searcys
Location
London, Greater London
Salary
Competitive
Closing date
19 Jun 2024
Events Manager - London

Company Description

Church House is a Grade II listed multi-purpose event and conference venue, located in the heart of Westminster and our flexible event rooms can accommodate over 650 guests in a single space.  Church House Westminster has a long and rich history interspersed with notable links to royalty, Parliament and the Second World War.

As an Event Manager you will receive the following industry leading benefits:

  • 50% discount across Searcys venues
  • Enrolment into the Searcys pension scheme
  • Up to 38 days annual leave (dependant on job role)
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Enrolment into Searcys Champagne School
  • Meals provided on shift when working within one of our venue
  • Your birthday off to celebrate in style
  • A day off to volunteer / give back to the charity of your choice

Job Description

As an Events Manager you will lead small teams and support with the successful delivery of the Food & Beverage Events Operation.
Most events take place between Monday and Friday, and as part of your role you will be expected to deliver events during evenings and occasionally on weekends, so flexibility is essential.  

Job Type: Full Time / 45 Hours

Salary: up to 36,000

Key responsibilities
    Play an integral role in the successful delivery of events across the site
    To work with the Senior Managers, Kitchen and Events Operations team to plan, organise and deliver a successful operation of our events
    Ensure all events run as per the schedules laid out
    Act as an allergy champion
    Build positive working relationships & communication methods with key departments
    To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events 
    To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.
    To lead the supervisors, waiters and colleagues
    To develop coherent, accurate and timely event reports as required
    Ensure efficient and cost-effective management of the business with regards, staff, stock and equipment
    To assist in the development of the operations waiting team, making sure that they adhere to standards set out
    To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility.
    To train or provide training to the staff to ensure they operate in accordance with the department standards including any casual labour that may be required. To conduct training in line with the operations departments training calendar and the training matrix. Including conducting Training Tuesdays. 
    Implementation of the staff induction and mandatory training within the first three months of employment and monitoring of staff performance during probation.
    To monitor daily the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the Deputy General Manager. 
    To monitor that all staff present themselves correctly for duty and are well groomed whilst on duty.  
    To carry out regular checks in the event areas for maintenance, housekeeping and other health and safety issues.  Report these to the Facilities helpdesk. 
    To ensure in house accounting policies are adhered to and food standard is monitored and beverages are controlled, including performing stock take in all areas including liquor, equipment and linen. 
    To ensure the department/team are in compliance with Searcys cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager. 
    Support with the recruitment and selection of staff
    To comply with all legal requirements with reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations
    To carry out staff meetings. 
    To make sure a coherent handover is submitted for the events and any issues escalated to the relevant head of department.


Qualifications

  • Excellent product knowledge (food/beverage)
  • Experience in F&B operations
  • A positive demeanour and attitude to solve problems
  • Leads by example by acting professionally at all times
  • Excellent communication skills
  • Takes the initiative
  • Good time management
  • Supportive / Team player
  • Good presentation skills
  • Strong IT/Administration skills
  • Excellent customer care skills


Additional Information

Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!

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