Hospitality Customer Service Assistant - Hatfield, Hertfordshire

Hospitality Customer Service Assistant - Hatfield, Hertfordshire

Job Types: Full-time, Permanent

Salary: £11.60 per hour

Expected hours: 35 per week

Your Aramark journey starts here

Are you looking for a full time job in an exciting new role?
Love working in a fun and busy environment where no day is the same?
Enjoy providing excellent customer service to an array of customers?
If so, we have a job for you!
We are currently recruiting a Customer Service Assistant to be a part of our integral team here at RVC, Hawkshead Lane, North Mymms, AL9 7TA

Perks of the job

• £11.60 per hour
• Full time - 35 hours per week – 5 days over 7
• Shifts range between 7am – 2.30pm
• On site parking
• Free uniform
• Life assurance / Pension contribution
• Generous holiday entitlement which increases after 3 full years service
• Cycle to work / Refer a friend scheme
• A wide range of perks including MyStaffShop discounts (save money on your weekly supermarket shop!), Nest pension, Life assurance, online e-learning and much more!

What you'll be doing

• Perform basic service, food production and/or administrative tasks
• Serve food and beverages to customers following prescribed methods of portioning, presentation and combinations in line with brand standards and answer questions about the products
• Basic cold food preparation and made to order services
• Take payment and keep financial records as required
• Empty cash vending machines or cashless loaders
• Restock goods and ensure appropriate displays of merchandise
• Clean back of house areas, crockery and cutlery using equipment when trained to do so
• Clean and tidy counter, light equipment/vending machines, preparation and public areas
• Report to line manager any feedback, complaints, suggestions, stock needs, breakages, faults or hazards identified during the course of the work
• Perform daily paper/computer work she/he is assigned
• Follows safety procedures in line with health and safety requirements, undertake training as required

Experience

• Teamwork
• Customer service experience
• Basic food prep experience
• Hospitality experience
• DBS checks required
• An enthusiastic team player and confident communicator who is eager to learn new skills and gain new experiences
• Flexible to workload and shifts if required