Hospitality Assistant - Newcastle upon Tyne

Hospitality Assistant 11.44 per hour Newcastle Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Catering Assistant to work at Bond Dickinson - The Spark.

Location: The Spark

Rate of pay: £11.44 per hour

Working pattern: Varied

Job Purpose

To provide a friendly, warm and knowledgeable service to all customers. To work as directed to prepare food service areas and the venue in an attractive manner in line with the client requirements for the event.

Key responsibilities and accountabilities

Food Service

• Serve all food to the highest standard and in line with the CH&CO style using the
• correct tools and presentation techniques.
• Prepare and serve all beverages in a timely manner and to the CH&CO standard.
• Assist in the preparation of tables and to ensure all cutlery and glassware is
• polished.
• To assist with any food preparation in kitchen to the CH&CO standard as required.
• Keep the service areas clean, tidy and presentable in line with the standards.
• Clean and wash up equipment, kitchen and service areas as necessary to comply
• with cleaning schedules.

Customer Service

• To present and maintain a professional and friendly image with the client and customers at the relevant event.
• Attend to customer needs in a polite and helpful manner.
• Provide information to customers about the food in a knowledgeable and informed manner.
• Work with all colleagues in a polite and helpful way to ensure excellent customer service

Health & Safety

• To understand and comply with CH&CO and statutory health, hygiene and safety, quality standards including COSHH and HACCP ensuring all tasks are carried out in accordance these standards
• Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately.
• Report any equipment and/or building fabric faults and any hygiene, health and safety hazard to the Catering Manager.

Occasional Responsibilities

• To attend training courses and attend CH&CO meetings when necessary
• Assist in monthly stock take as directed.

What's in it for you?

Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• A holiday purchase scheme
• Regular social events and communication with our leaders
• Volunteering days
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers
• Cycle to work scheme

Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.

Partnerships, Innovation, Integrity, Quality, Fun