Linen Porter - Birmingham Airport, West Midlands

Exciting opportunities await you at the Hilton Garden Inn " Birmingham Airport.

Come and join our team and develop your career while providing a professional and energetic service to our members and hotel guests. This new build property is located at Birmingham International Airport and brings a vibrant sleeping option with 178 bedrooms. Our guests will find everything they need for a comfortable stay including our Restaurant " The Odyssey, a mini gym and meeting facilities. There's plenty of natural light and space to gather in the lobby, with high-tech meeting rooms to mix, mingle, and take care of business.

This could be your opportunity to work somewhere fast-paced and evolving, somewhere where you can be yourself, create memorable experiences for every guest and put your stamp on things.

Are you out-going, full of energy and enthusiastic? A natural-born communicator? Are you passionate about offering excellent customer service? Then our fabulous Hilton Garden Inn could be the place for you.

The Role:

We have a fantastic opportunity for a Linen Porter to join the team. In this role, you will develop established and recognised linen control systems with respect to all departments within the hotel, including laundry of guest clothing, counting and stock rotation, sorting and distribution. You’ll main responsibility will be to deliver fresh linen around the hotel and organise the collection of the changed linen. You’ll receive and check all linen deliveries, unpack and store it correctly, and maintain the storage facilities to the highest of standards.

You’ll ensure all housekeeping equipment is used safely and effectively and will report any accidents to guests and staff and potential hazards. The Linen Porter will also ensure tidiness and cleanliness of all linen cupboards, storerooms and back of house areas as required.

The Ideal Candidate:

We’re looking for a Linen Porter with a keen eye for detail, who takes the upmost pride in their work. The guest is at the heart of everything we do and creating memorable experiences for them is key so you’ll need to have a passion for customer service. Working within the Housekeeping team is a demanding role, so having a positive attitude and the ability to thrive as part of a team is essential.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Benefits:

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.