Guest Services Associate - Cardiff
- Employer
- The Celtic Collection
- Location
- Cardiff, Cardiff (Caerdydd)
- Salary
- Competitive
- Closing date
- 18 Jun 2024
View more
- Sector
- Financial & Support jobs, Customer Service, Hotel jobs, Hotel Receptionist, Reservations Manager
- Job Type
- Full Time
JOB
TITLE – Guest
Services Associate - Nights - The Parkgate Hotel
DEPARTMENT
– Front
Office – The Parkgate Hotel
RATE OF
PAY - £11.50
per hour plus benefits!
CONTRACT
TYPE – Full
Time – Permanent
HOURS
OF WORK – 39 hours per week
SHIFT
DETAILS – 4 nights out of 7
OVERVIEW
Can you deliver a truly memorable first impression to every guest you
meet?
WHAT
ARE WE LOOKING FOR …
We are looking to recruit a Guest Services Associate to join our
exceptional Front Office Team at The Parkgate Hotel. Your calm, efficient,
friendly and professional personality will shine through to every guest along
with your passion for delivering exceptional levels of guest service. Your
multi-tasking will be second to none whilst maintaining a positive attitude
at all times.
WHAT
YOU’LL DO …
As a Guest Services Associate you will ensure guests are given a warm
and friendly welcome to the hotel and roomed according to department
standard. Your aim is to interact with guests, embrace our latest technology,
and ensure a consistent level of service is always offered from the point of
arrival, through to the time of departure. Guest Services Associate are
required to have extensive knowledge of the hotel and the services provided
by various outlets and to consistently provide a high level of service to all
guests and colleagues, ensuring the provision of excellent Concierge services
throughout the stay
WHATS
IN IT FOR YOU…
As an
employee of The Celtic Collection, you can enjoy a range of incredible perks,
including lifestyle and retail discounts for you and your family.
Our
career development opportunities are as unique as you are. We pride
ourselves on being part of your journey every step of the way, starting on
your first day where you can start your personalised in-house training
pathway. We are sure you won’t be disappointed!
WHO ARE
WE …
Operated
on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick
from Principality Stadium and?is the perfect base for match days and any
occasion to explore the city sights of Cardiff.?
Stylish
innovation meets?the?elegance?of yesteryear?as Cardiff’s most luxurious
hotel?breathes new life?into two of the city’s most historic
buildings.?
Dating
from the turn of the 20th?Century,?the?old Post Office and County
Court?are?transformed into an exquisite place to stay?with period
features?beautifully restored?to?create?alluring?spaces to?meet?and
drink,?dine?and?relax.?
From
the?entrance?lobby tea lounge to?the rooftop spa,?refinement and sophistication?have?been?crafted
into every detail?of this?luxury?lifestyle experience.?
RECRUITMENT
INFO
In the event we receive a high number of applications, we reserve the
right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of
1996, all applicants must be eligible to live and work in the UK. Documented
evidence of eligibility will be required from candidates as part of the
recruitment process. The Celtic Manor Resort is an equal opportunity employer
and would welcome interest from applicants of all ages.
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