Technical Training & Development Manager - Chertsey, Surrey

Job Type: Full Time

What you'll bring to the team

You'll create, develop and deliver Mandatory and Non-Mandatory training programmes that ensure all Tech Services personnel receive necessary training and development within agreed timeframes, ensuring necessary levels of competence are achieved, recorded and sustained. Drive standards of training compliance within specified timescales along with recovery plans in the event of overdue training.

You'll deliver Ride Specific Competence Training in-line with business priorities, overseeing training and performance progression through the Technical Trainer & experienced Engineers, in adherence to The Safety Competency Policy Ride Engineering HS(P)014. 

Managing Engineer Training Content and Assessment Criteria for all 8 modules for each ride device that they have been assigned to. Oversee the Engineering Apprenticeship Scheme in adherence to Engineering Apprentices (GE(G)002).

Arrange for ad-hoc on-site/remote Ride Manufacturer Training.

• Introduce and manage systems for rostering of training, managing training records (training matrix), reviewing training and communication of training status to the Engineering and Facilities management teams.
• Plan and deliver regular toolbox talks and safety briefings.
• Coordinate ride manufacturer O&M manual briefing and refresher training.
• Update and brief team on new procedures and changes to the PPM work order instructions.
• Close liaison with external companies and ride manufacturers to deliver specialist training.
• Liaise with external Inspection bodies to ensure compliance with the ADIPS scheme and HSG175

Qualifications & Experience

• You'll have line management of the Technical Trainer to deliver training to develop operational resilience
• Line management of Apprentices including regular 1-2-1's objective setting, mid/end of year reviews, college performance meetings
• Experience with driving KPIs
• Experience with developing Technical Competency Frameworks
• A good understanding of reviewing safety procedures within an Engineering department and compliance with ADIPS, HSG175 and Group policy (HS001)

Benefits

Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get:

• 20 FREE tickets to any Merlin attractions worldwide
• 25% discount in our retail shops and restaurants
• Opportunities to develop and have a longer term career in Merlin
• Free bus from Staines station to the Resort for all employees 
• 40% discount online off LEGO, and much more!

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.