Duty Manager - Northwood, London

Duty Manager - Northwood, London

Your Aramark journey starts here

Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers?
Do you enjoy leading your team to success and are looking for your next challenge?
Are you looking for a challenge on a flexible basis?

We are currently recruiting for a Duty Manager to be a part of our integral team at Northwood HQ, Sandy Lane, Northwood HA6 3HP

Perks of the job

• £29,400 per year
• Full time, 40 hour a week - 5 days over 7
• £20 a year gym membership
• Generous holiday entitlement which increases after 3 full years of service
• Life insurance and Pension contribution
• Cycle 2 Work scheme / Refer a friend scheme
• Love2Shop discounts, including savings on your weekly supermarket shop and weekend treats!
• Free on-site parking
• You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!

What you'll be doing

Operational Delivery

• Operational management and financial performance of the unit food and beverage function.
• Work closely with the Head Chef and Bar Stewards to ensure correct stock level are maintained
• Manage and account for client specialist stock
• Champion excellent customer service and effectively implement all agreed customer communication tools in order to build sales
• Ensure quarterly client tariff reviews for Mess Bars are completed in line with contractual specification and client profit return agreement
• Champion excellent customer service and effectively implement all customer communication tools.
• Manage and direct the effective delivery of special functions or events
• Ensure all weekly menus are JSP compliant and accurately presented to the Mess Members
• Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
• Ensure all daily paper / computer work is complete and that inventories and client reports are completed correctly and at the right time.

Compliance

• Knowledge of all applicable personnel policies, labour laws and agreements
• Ensure strict compliance with Aramark Hygiene and Safety requirements

Finance

• Act as a purchasing officer and budget controller for the Food and Beverage function of the Mess with support from Team Leaders/ Senior Team Leaders

Team Management

• Line management, scheduling and performance management of Team Leaders/ Senior Team Leaders, Senior / Head Chefs on site and, in some cases, direct line management of Team Members
• Plan and lead team management meetings and daily briefings

Health and Safety

• Ensure work packs and staff training records are maintained as per company policy.
• Ensure that any equipment issues that may result in causing risk to staff or client and customers are reported to the health and safety helpline.
• Raise any issues with clients to line managers to ensure clients resolve the matter.
• Ensure that all food diaries on site are checked and actions taken as appropriate.

Experience

• Previous management experience in the food services or retail industry
• Ability and full confidence in producing reports across all areas of the business
• Lead by example, be able to manage a team of colleagues and have a positive, can do attitude
• A DBS check will be required

Qualifications

• Excellent numeracy skills; strong written and verbal skills
• Food Hygiene Certificate Level 2 or 3
• Health and Safety qualification level 2
• Knowledge of applicable health and safety legislation